Philippine Standard Time

Contact Us

Due to the number of personnel affected by COVID-19 vis-à-vis the daily volume of applicants served, the Consular Section of the Department of Foreign Affairs – Office of Consular Affairs at Aseana Business Park will observe the following daily operating hours/schedule until further notice:

  1. Passport Application Services – per appointment basis from 8 a.m. to 4 p.m.; no walk-in is allowed
  2. Passport Releasing Services – 8 am to 12 noon
  3. Passport Status Inquiry/ Special Concerns/ Follow-up – maximum of 75 applicants daily
  4. Authentication Services – 7AM to 4PM for appointment and walk-in applications

Contact us

The DFA Office of Consular Affairs (DFA-OCA) is located at ASEANA Business Park, Pres. Diosdado Macapagal Blvd. cor. Bradco Ave., Brgy. Tambo, Paranaque City 1700 PHL (view map)

Office Hours: 8:00AM – 5:00PM

For Passport Appointment Concerns:

(02)8234 – 3488

Weekdays: 6am to 10pm

Weekends: 8am to 8pm

For Passport, Authentication and other Consular Inquiries:

(02)8651 – 9400

Passport Releasing Hotline:

0939-320-0569 (Smart)

Authentication Concerns Hotline:

8651-9400 loc. 2266

Visa Hotline:


Email address:

For government officials/personnel applying for a diplomatic or official passport: [email protected]
For apostillization/authentication of a Philippine-issued document: [email protected]
For civil registration or filing of a Report of Birth/Marriage/Death: [email protected]
For visa renewal for accredited representatives of Foreign Missions and International Organizations: [email protected]
For other concerns and general inquiries: [email protected]