Philippine Standard Time

Information Board – Authentication


External Services

  1. Authentication Services
  2. Civil Registration Services
  3. Passport Services
    1.Regular Passport Services
    2.Courtesy Lane
    3.Diplomatic and Official Passport Services
  4. Visa Services


1.AUTHENTICATION / APOSTILLE

List of Requirements Where to Get
Applicant:
– Government issued Identification (ID) Card (1 Original & 1 Photocopy)
– Authentication Application Form
Representative:
– Authorized letter from the owner (For Minor Applicants- Original Special Power of Attorney executed by parent/s)- Government issued ID of applicant
(1 Photocopy)
– Government issued ID of representative
(1 Original and 1 Photocopy)
– Authentication Application Form
Other Requirements (depending on the document for Authentication):
1. NBI Clearance/Sundry – Original document issued by the NBI with dry seal
SSS, GSIS, LTO, COMELEC, PRC, DFA, etc.
DFA Website,
Authentication Information Counter
SSS, GSIS, LTO, COMELEC, PRC, DFA, etc.
SSS, GSIS, LTO, COMELEC, PRC, DFA, etc.
DFA Website,
Authentication Information Counter
NBI
PSA
Local Civil Registrar’s Office
Elementary/High School
DepEd Regional Office which has jurisdiction over the school
Technical/Vocational School
TESDA Office which has jurisdiction over the school
Private/Local College/University
CHED Office which has jurisdiction over the school
State University/College
PRC
DOH
DOH
CAAP
LTO (main branch only)
Notary Public
Regional Trial Court which has jurisdiction over the notary public
Regional Trial Court which has jurisdiction over the notary public Court where the case was filed
BI
DSWD
Police Station
SEC / DTI / BIR / SSS / BPLO
Mayor’s Office
PCCI / DOH / DA / BFAD
2. Birth/ Marriage/Death Certificate, Certificate of No Marriage Record(CENOMAR), Advisory on Marriage, Negative Records
    – Original document issued by PSA/NSO
    – For newly registered records, the Local Civil Registrar’s (LCR) copy should by certified by PSA
      Note: Provide LCR copy if entries from PSA/NSO are unclear.
3. School Documents
    a. Elementary and High School Level (Form 137 and/or Diploma)
        – Certified True Copy from the school
– Certification, Authentication and Verification (CAV) from DepEd Regional Office

    b. Technical and Vocational Courses (TOR and/or Diploma/National Certificate)
        – Certified True Copy from the school
        – Certification, Authentication and Verification (CAV) from TESDA
    c. Private/Local Colleges and Universities (TOR and/or Diploma)
        – Certified True Copy from the school
        – Certification, Authentication and Verification (CAV) from CHED
    d. State Universities and Colleges (TOR and/or Diploma)
        – Certified True Copy and Certification, Authentication and Verification from the school
4. PRC document/s
    – Certified True Copy from PRC
5. Medical Certificate/s
    a. For employment
– DOH stamp per document
b. For other purposes
– Certification issued by DOH with attached Medical Certificate
6. CAAP document/s
    – Certified by CAAP
7. Driver’s License
    – Certification
8. Certificate of Employment/Training/Seminar, Invitation Letter, Baptismal Certificate and other documents issued by a private entity
    – Notarized Affidavit stating necessary factual circumstances and indicating attachments
– Certificate of Authority for a Notarial Act (CANA) signed by the Executive/Vice-Executive Judge/any office authorized signatories (issued by the Regional Trial Court)
9. Special Power of Attorney, Memorandum of Agreement/Understanding, anyother form of Contract, Affidavit
– Certificate of Authority for a Notarial Act (CANA) signed by the Executive/Vice-Executive Judge/any office authorized signatories (issued by the Regional Trial Court)
10. Court document/s (Decision, Resolution, Order)
– Certified True Copy from the court
11. Immigration Record/s
– Certified by BI
12. DSWD Clearance
      – Original document issued by DSWD
13. Police Clearance/Sundry
      – Original document issued by PNP
14. Business Registration and other documents issued by a Government Agency (e.g. SEC, DTI, BIR, SSS, Municipal Business Permit & Licensing Office, etc.)
      – Certified True Copy from the issuing office
15. Barangay Clearance/Certificate
– Mayor’s certification/clearance
16. Export document/s
      – Certified by PCCI, DOH, DA, or BFAD, depending on the nature of the document
Process Processing Time Fees Person Responsible
Filing of documents for Authentication / Apostille
Regular:


PHP100 per document


Expedite:


PHP200 per document

Authentication


Information


Focal Person


Authentication Processor


Authentication Cashier


Authentication


Backend


Authentication


VAFIS Personnel
1. Present document/s for authentication for initial evaluation at the Authentication
Information Counter.
5 minutes
2. Fill out application form and wait for queuing number to be called at
the Processing area.
1 hour
3. Submit accomplished application form, document/s for authentication,
government issued ID, and authorization letter (for representatives) to
the Processor for evaluation.
30 minutes
4. Present Authentication Slip and pay the appropriate authentication fee
at the Cashier.
5 minutes
5. Encode and issue Apostille / Authentication Certificate. 2 Working Days and 6 Working Hours
5.1 If for verification, confirm with issuing agency. Encode and issue Apostille
/ Authentication Certificate upon confirmation.
20 Working Days* (for special cases needing further verification by issuing agency outside the DFA)
Releasing of Authenticated documents
1. Drop the official receipt (OR) at Door 19 dropbox and wait for name to
be called at the Releasing area.
15 minutes

5 minutes

Authentication


Releasing Personnel
2. Present government issued ID at the appropriate releasing window.
3. Check accuracy and completeness of authenticated document/s received.
Releasing of Pending and Correction documents
1. Proceed to the Pending and Correction window for evaluation. 10 minutes
Pending and Correction Personnel


Authentication


Releasing Personnel
2. Wait for name to be called at the Pending and Correction area. 30 minutes
3. Present government issued ID to claim the authenticated document/s.
4. Check accuracy and completeness of authenticated document/s received. 5 minutes

1.CERTIFICATION

List of Requirements Where to Get
Applicant:
– Government issued Identification (ID) Card
  (1 Original and 1 Photocopy)
– Authentication Application Form

SSS, GSIS, LTO, COMELEC, PRC, DFA, etc.

DFA Website,

Authentication Information Counter

SSS, GSIS, LTO, COMELEC, PRC, DFA, etc.

SSS, GSIS, LTO, COMELEC, PRC, DFA, etc.

DFA Website,

Authentication Information Counter
Representative:
– Authorization letter
– Government issued ID of applicant
  (1 Photocopy)
– Government issued ID of representative
  (1 Original and 1 Photocopy)
– Authentication Application Form
Process Processing Time Fees Person Responsible

Filing of documents for Certification

1. Present document/s for certification for initial evaluation at the Authentication
Information Counter.

5 minutes

PHP100 per document

Authentication


Information


Focal Person


Authentication Processor


Authentication Cashier

2. Fill out application form and wait for queuing number to be called at
the Processing area.

1 hour

3. Submit accomplished application form, document/s for authentication,
government issued ID, and authorization letter (for representatives) to
the Processor for evaluation.

30 minutes

4. Present Authentication Slip and pay the appropriate authentication fee
to the Cashier.

5 minutes

5. Authenticate the signature on the document. If specimen signature is
available and matches with the signature on the document, issue certification.

2 Working Days and 6 Working Hours

5.1 If for verification, send communication to issuing agency and issue
certification upon confirmation.

20 Days* (for special cases needing further verification by issuing agency
outside the DFA)

Releasing of Certification

1. Present official receipt (OR) at Door 19 (Dropbox). Check Certification
received.

20 minutes

Authentication


Releasing Personnel
FEEDBACK AND COMPLAINTS
How to send feedback?

Fill out the client feedback form distributed or available at the counter.
Drop accomplished form at the designated drop box located in the front desk.

You may contact the Authentication Division at (02) 8834-4000 local 2266/2901
or email
at [email protected]

How to file a complaint?

For filing of complaints, please fill out the Public Assistance and Complaints
(PAC) Form and submit to the PAC Desk Officer

Complaints may also be filed via email:
[email protected]
 and/or [email protected].

Kindly provide the following information:

– Name of person being complained of

– Incident

– Evidence

For inquiries and follow-ups, clients may contact the following telephone
number: (02) 8834-4000 local 2266/2901

Contact Information of Authentication Division, Presidential Complaints
Center (PCC),
CSC Contact Center ng Bayan (CCB), Anti-Red
Tape Authority (ARTA)

Authentication Division: (02) 8834-4000 local 2266/2901 or email [email protected]
Presidential Complaints Center: 8888

CSC Contact Center ng Bayan: 0908-881-6565 (SMS)
Anti-Red Tape Authority: 8478-5091/ 8478-5099

 

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