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Passport FAQs

GENERAL INQUIRY

Who is eligible to apply for a Philippine passport?

Only a Filipino citizen is eligible to acquire a Philippine passport.

How do I apply for a Philippine passport?

Set an appointment at www.passport.gov.ph. Appear on the actual date of appointment and bring the complete set of requirements appropriate to your application.

Does the DFA allow walk-in applicants?

ONLY EXCEPTIONAL AND EMERGENCY CASES are allowed on walk-in basis at Courtesy Lane in DFA Aseana and other Consular Offices in the Philippines.

Non-emergency applicants must secure an online appointment at passport.gov.ph. To see if you are qualified to use the Courtesy Lane, please click here.

From the date of my appointment, how long should I expect the regular passport application to be processed?

For NCR applicants, you should expect your passport to be released twelve (12) working days after being accommodated for processing.

For applicants outside the NCR, you should expect your passport to be released twelve (12) working days after being accommodated for processing.

Is DFA offering an expedite processing?

In the Philippines, DFA offers expedite processing with a processing period of six (6) working days for NCR applicants and seven (7) working days for applicants outside the NCR. The fee for expedited processing is Php 1,200.00.

What are the requirements for a passport application?

For the list of requirements, please visit the Passport homepage.

Where is the nearest consular office / passport capturing site in my location?

You may view the complete list of consular office / passport capturing site at the Directory page.

What is the validity of a Philippine passport?

In accordance with Department Order No. 010-2017 or the Implementing Rules and Regulations (IRR) of Republic Act No. 10928 (2017), the Philippine passport has a ten-year validity period, for those issued to Filipinos 18 years or older. Filipinos under 18 years will still be issued five-year valid passports.

How much is the passport fee?

For passports applied for in the Philippines:

New / Renewal

    Regular – Php 950.00
    Expedite – Php 1,200.00
    Penalty for Lost and Mutilated ePassport – Php 350.00

For passports applied for overseas, please refer to the consular fees as stated in the Philippine Embassy or Consulate websites.

Where can I claim my passport?

You may claim your passport at the consular office / passport capturing site where you originally filed your application.

What if I lost my valid passport?

In case of lost or stolen valid passport, you may file and report your lost valid passport application at the Consular Office of your choice. You will be required to submit a Police Report (in English) and an Affidavit of Loss. There will be a 15-day clearing period prior to the processing of application for the replacement of a lost valid passport.

What if I lost my expired passport?

In case of lost expired passport, you will be required to submit Affidavit of Loss. Your application will be considered as first-time passport application.

What if my passport is damaged?

In case of mutilated or damaged passports, you are required to submit Affidavit of Mutilation along with your passport application requirements.

Can additional pages be inserted in the passport if it has run out of pages?

No. The Philippine passport has a standard booklet containing forty-four (44) pages. Should the passport run out of pages, you may opt to renew your passport.

Where can Senior citizens, PWDs, and infants (up to 12 months) apply without an appointment?

In view of the current health emergency arising from the COVID-19 pandemic, applications for consular services are strictly by appointment only. To obtain an appointment, visit passport.gov.ph or reach out to OCA through our official emails and hotlines. Thank you for your understanding.

What should I bring along when I claim my passport?

You should bring your original passport receipt.

Can I authorize someone to collect my passport on my behalf?

If you are unable to pick up your passport on the scheduled release date, you must execute a Special of Attorney stating the reasons for the failure to personally claim your passport. The SPA should also include the name and a copy of the ID of the person you are authorizing to pick up the passport on your behalf. However, for minors, the passports will only be released to their parent/s.

What if I do not claim my passport after applying for one?

The Department will cancel your passport if you do not claim it within one hundred and eighty (180) days from the application date.

I applied for a passport before but never claimed it. Do I need to declare it?

Yes. You may request for a Certificate of Unclaimed Passport from DFA-Aseana or the concerned Consular Office, and submit this certification together with your application.

I availed courier services to deliver my passport. Upon receipt, I found a discrepancy with my personal details. What should I do?

If your passport details has any discrepancy, you are required to report such inconsistency to the DFA capturing site where you originally filed your application for appropriate action.

I want to use my husband’s surname when my current passport still indicates my maiden name, what should I do?

For married women applicants, you may renew your passport and use your married name by submitting a PSA authenticated Marriage Certificate and valid IDs bearing your husband’s last name (if available) on the day of your passport renewal application.

Can I still use my maiden name in my passport even though I am married?

Yes, provided that you have not yet used your married name in any previous Philippine passport. However, you may be required to submit a Marriage Certificate if you are updating your marital status from “single” to “married”.

I am currently using my husband’s surname in my passport. Can I apply for a new passport using my maiden name?

You may revert to your maiden name only if marriage is annulled or you are already a widow. Adequate documentary evidence is required.

My passport’s validity is less than 6 months, can I still use it to travel outside the country?

No. Your passport must be at least six-months valid for you to be able to travel abroad.

I am a bona fide and current OFW. Where can I apply for a passport?

You may apply at any consular office / passport capturing site provided you have sufficient proof of being an OFW.

I have an urgent travel. How can I qualify for an early accommodation?

Request for early accommodation may be considered if the purpose of travel is for medical or legal emergency purposes, death in the family, or if you are a returning OFW.

Booked flights do not guarantee approval for requests for early accommodation. The DFA strongly advises against purchasing outbound travel tickets until your passports are actually in your possession. The Department of Foreign Affairs will not be responsible for any rebooking charges, loss of income, and other financial compensation and/or personal losses arising from the applicant’s travel arrangements made while the passport has not been released

I have valid foreign visas on my old passport. Should I have it transferred to my new one?

No. Expired and Renewed passports do not affect the validity of the Visas. However, you must bring your old passport with valid visas along with your new passport when travelling. When in doubt, consult the Foreign Embassy that issued your visa.

Can I renew my passport even though it is still valid for more than one (1) year?

Yes. You will need an online passport appointment.

Is it mandatory to renew my expired passport even though I have no plans to travel anytime soon?

No. You may renew your expired passport any time you wish.

However, we strongly recommend that you should have a valid passport with at least seven to eight (7-8) months validity prior to making any travel plans.

Are there any penalties for the replacement of my expired passport?

No. There are no penalties for the replacement of your expired passport.

Is there a color restriction for pens to be used in my passport application form?

You may use either a black or blue-inked pen.

Do I need to bring a passport-sized photo for my application?

No. You do not need to bring a passport-sized photo for your passport application. The DFA Consular Office will digitally capture your biometrics.

What is the consular service hotline I can contact?

(02) 8651-9400 / (02) 8234-3488 (Passport Appointment Concerns)

I applied for express processing for my passport; Will I be able to get my passport exactly after seven working days?

The dates indicated are tentative dates of release. Unless the application will not encounter any hits in the system, the passport will be ready on the indicated date of release.

I paid for an express processing, however my passport was not available on the scheduled release date, can I refund my payment for express processing?

No. The dates indicated in the passport slip are tentative dates and passports may be available later than indicated.

I have printed visas with me, can I staple it on my passport?

No. Stapling documents, especially on the covers, and putting unnecessary designs or accessories may damage the passport or which might damage the chip and make the ePassport invalid.

Can I bring my friend or family with me when I apply for a passport?

No, unless the applicant is a senior, minor, or PWD which will need further guidance, assistance, and supervision, escorts are not allowed in DFA Consular Offices.

Do I have to pay in booking appointment?

Passport appointments are free.

Do I need to put my documents in brown envelope?

No.

I am renewing my passport, do I get the old one back?

Yes.

I need to travel soon, somebody offered me an earlier appointment for a huge amount of money, what do I do?

The DFA discourages applicants from securing online appointment through fixers. Please be warned that dealing with fixers is at your own risk and expense.

Who can accompany a minor applicant if the parents are deceased, absent or deemed unsuitable?

A court-appointed guardian may accompany the minor.

Per the Rule on Guardianship of Minors (A.M. No. 03-02-05-SC) and subject to the grounds provided by law, any relative or other person on behalf of a minor, or the minor himself if fourteen years of age or over, may file a petition for the appointment of a general guardian over the person or property, or both, of such minor.

The accompanying guardian must present a copy of a court-issued Letter of Guardianship covering the person of the minor applicant.

PASSPORT APPOINTMENT

When will slots be opened? / Why are there no available appointment slots?

If you do not see available online appointment slots, it does not necessarily mean that they have been completely taken up. Please refresh the page as online appointments become available from time to time.

How can I set an appointment? / Can I set my appointment here at the DFA Facebook page? / Do I still need to set an appointment for renewal?

You need to set an online appointment via http://www.passport.gov.ph, Passport appointments cannot be made on Facebook or any other social media platform. All appointments are free. Appointments not made through http://passport.gov.ph are not legitimate appointments.

I made a mistake in filling out my application form. Will this affect my application? Will my appointment be cancelled?

Minor/typographical errors in fields such as parents’ names, place of birth and old passport number may be corrected during the processing stage. However, any error in the applicant’s name and date of birth fields in the application form cannot be corrected during the passport appointment. Further, regardless of the field where the error is present, any application with two or more incorrect entries shall be rejected or be subjected to further review.

Applicants must ensure that the information being submitted during the online booking of appointment are complete and accurate. Multiple errors and/or misrepresentation of information may result to failure in the capturing of the applicant’s biometrics, or be considered as grounds for rejection of the passport application.

My passport will expire soon . Can I already renew it?

Passports must be valid for at least 6 months from date of departure. We suggest that you renew your passport 10 months before the date of expiration.

I lost my passport, what should I do?

An appointment is necessary for all lost passports and applicants will need to submit documents required of first time applicants. In case of lost or stolen VALID passport, you will be required further to submit a Police Report (in English) and an Affidavit of Loss. There will be a 15-day clearing period prior to the processing of application for the replacement of a lost valid passport. In case of lost EXPIRED passport, you will be required further to submit an Affidavit of Loss; a Police Report is no longer necessary.

How much is the passport processing fee? How long will the processing take?

Passport processing fees for both new applications and renewal are as follows:

    Regular Processing – P 950.00
    Expedited Processing – P 1,200.00
    Penalty for lost and mutilated passports – P 350.00

For applications made at Consular Offices in Metro Manila, processing and releasing of passports take 12 working days for regular processing and 6 working days for expedited processing.

For areas outside Metro Manila, processing and releasing of passports take 12 working days for regular processing and 7 working days for expedited processing.

For all Philippine Foreign Service Posts, processing and releasing of passports take around 4-6 weeks

The above timetables do not include courier delivery.

Where can I find my appointment code?

The appointment code would be sent to the email you used in the application process. Please also check for the appointment code in the spam folder or trash folder in your email, as your email provider may direct it to these folders. If you have not received it, you may contact the Appointment Hotline for assistance at (02) 8234-3488.

PASSPORT REQUIREMENTS

Will my Postal ID, TIN ID, or Philhealth ID be accepted in applying for a passport?

Here is the link for the accepted government-issued IDs: https://dfa-oca.ph/valid-ids-for-passport-application/

I am currently abroad, can my parent / representative accompany my minor child for his/her passport application?

Yes, a representative may accompany a minor child in applying for a passport.

For the requirements needed for children not accompanied by parents during the application process, please visit: https://dfa-oca.ph/passport/passport-requirements/requirements-for-minors/core-requirements-for-minor-new-applications/

There is a mistake on my birth certificate. Can I still apply for a passport?

Yes, you can still apply for a passport once the mistakes have been corrected. For proper guidance on your specific case, please visit https://dfa-oca.ph/passport/passport-requirements/requirements-for-adult/core-requirements-for-adult-new-applications/

PASSPORT COURTESY LANE

There are no available slots for passport appointment. Can I walk in instead?

ONLY EXCEPTIONAL AND EMERGENCY CASES are allowed on walk-in basis at Courtesy Lane in DFA Aseana and other Consular Offices in the Philippines.

Non-emergency applicants must secure an online appointment at passport.gov.ph. To see if you are qualified to use the Courtesy Lane, please click here.

Is there a cut-off on the availment of courtesy lanes?

Beginning 14 March 2022, the Courtesy Lane at DFA Aseana will accommodate up to 300 qualified and fully vaccinated walk-in applicants. Minor applicants will follow the vaccination status of their accompanying parents/guardians.

Processing of applications starts at 1pm, but the line for checking qualified applicants starts in the morning.

The cap of 300 applicants is implemented to accommodate applicants who have booked appointment slots during the same period.

I am a Senior Citizen applicant, what are the documents I need to present to qualify for Courtesy Lane accommodation?

A valid ID with proof of age/PSA Birth Certificate/Passport

I am a Senior Citizen applicant; can I bring a companion?

Yes, a senior citizen applicant may be accompanied by one (1) adult applicant, provided they are the senior citizen applicant’s immediate family member or traveling companion.

What are the documents needed by the Senior Citizen applicant’s companion to qualify for Courtesy Lane accommodation?

An immediate family member (i.e., spouse, adult children, or adult sibling only) must present proof of relationship to the senior citizen applicant (e.g., birth certificate).

A traveling companion must present proof of travel with the senior citizen (e.g., confirmed flight or hotel booking) and must also state the reason or justification for travelling (e.g., the travelling companion is a medical escort or nurse).

I am a PWD applicant, what are the documents I need to present to qualify for Courtesy Lane accommodation?

A valid PWD ID; a PWD booklet may be required for further verification

I am a PWD applicant; can I bring a companion?

Yes, a PWD applicant may be accompanied by one (1) adult applicant, provided they are the PWD applicant’s immediate family member or traveling companion.

What are the documents needed by the PWD applicant’s companion to qualify for Courtesy Lane accommodation?

An immediate family member (i.e., spouse, adult children, or adult sibling only) must present proof of relationship to the PWD applicant (e.g., birth certificate).

A traveling companion must present proof of travel with the PWD (e.g., confirmed flight or hotel booking) and must also state the reason or justification for travelling (e.g., the travelling companion is a medical escort or nurse).

I am a pregnant applicant, what are the documents I need to present to qualify for Courtesy Lane accommodation?

Medical certificate/records as proof of pregnancy/Ultrasound.

I am a pregnant applicant; can I bring a companion?

No.

Who are allowed as companion/s of minors 7 years and below?

A minor applicant may be accompanied by his or her parents; in the absence of either parent, a minor (7 years and below) may also be accompanied by his/her legal guardian, or their authorized representative. The legal guardian or authorized representative may also avail of Courtesy Lane privileges.

I am a Solo Parent applicant, what are the documents I need to present to qualify for Courtesy Lane accommodation?

A valid Solo Parent ID.

I am a Solo Parent applicant; can I bring a companion?

No.

I am an OFW applicant, what are the documents I need to present to qualify for Courtesy Lane accommodation?

An OFW applicant must present proof of their OFW status, such as:

  • Valid OWWA E-card;
  • Valid employment contract;
  • Valid work visa;
  • Seafarer’s Identification and Record Book (SIRB) stamped at an international border not more than three hundred sixty-four (364) days from the date of application; or
  • Expired or cancelled working visa or employment contract, and a Philippine passport with an immigration arrival stamp of not more than three hundred sixty-four (364) days from the date of application.

PASSPORT ON WHEELS

When will we have the Passport on Wheels in our local government unit, school, company, or organization?

Regarding the schedule of Passport on Wheels, kindly refer to your local government unit, school, company, or organization.

You may ask your local government unit, school, company, or organization to send a formal request to avail of the Passport on Wheels services.

PASSPORT ePAYMENT

How do I pay through ePayment?

ePayment can be done in four easy steps:

  • Visit https://www.passport.gov.ph and schedule your appointment.
  • Pay your passport processing fee at any of our authorized Payment Centers.
  • Print out the confirmed appointment packet that will be emailed to you after you have paid your passport processing fee.
  • Personally show up at the DFA consular office on the date and time indicated in your appointment, bringing with you a printed copy of your confirmed passport appointment packet.
  • For more information on ePayment, please visit https://bit.ly/2yXJFac

PASSPORT CLAIMING AND DELIVERY

When can I claim my passport?

Please refer to your passport stub / receipt for your passport’s tentative release date.

What do I do if the courier has not delivered my passport on the release date?

You may track the status of the delivery by referring to the tracking number on your courier claim stub.

PASSPORT FIXERS

Is obtaining an appointment from fixers and passport appointment assistance services illegal?

Yes, it is a violation of the law. Violators will be prosecuted and barred from applying for passport. Appointments not made through https://passport.gov.ph are not legitimate appointments.

SPOILED PASSPORTS

Upon claiming my passport I realized that my name was misspelled. What shall I do?

Before leaving the consular office, make sure that you check the details of your new passport carefully. If the details on your passport are incorrect, such as your name, sex or date of birth, you may reapply for a passport and pay the regular passport fee of PHP 950.00

CONFIRMATION EMAILS

I did not receive a confirmation email after paying the fee. What shall I do?

If you do not receive a confirmation email within 24 hours after paying the fee, please contact (02) 8234-3488

How do I know if I was successful in rescheduling my passport appointment?

Rescheduled appointments are confirmed via email. You should receive a new confirmation email with the new date of appointment in the email and attachments.

If you do not receive a confirmation email within 24 hours after completing your reschedule request, you may contact (02) 8234-3488 to verify.

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