Philippine Standard Time

Public Advisory: Temporary Suspension of Operations in DFA Consular Office in NCR-East (SM Megamall)

27 September 2020 – The Department of Foreign Affairs (DFA) informs the public that the Office of Consular Affairs that its Consular Office in NCR-East (CO NCR-East) in SM Megamall will be closed on 28 September 2020, for disinfection of the office premises and implementation of other preventive measures to manage and prevent risks against COVID-19.


CO NCR-East will resume its regular operations on Tuesday, 29 September 2020.


Affected applicants with confirmed appointments who are unable to avail of consular services due to the suspension of operations must secure another appointment by emailing [email protected] with the following information:


  • – Name
  • – Date of birth
  • – Original appointment date and time
  • – Preferred date and time of new appointment


The preferred new appointment may be on any working day (Monday to Friday) from 29 September to 29 October 2020 during the CO’s regular operation hours (10:00AM to 5:00PM).


Applicants that need emergency or urgent consular services may contact CO NCR-East by email at [email protected]


The DFA requests the public’s understanding and cooperation as we continue to battle against this pandemic.

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