Public Advisory: SUSPENSION OF CONSULAR OPERATIONS IN AREAS AFFECTED BY SUPER TYPHOON KARDING
25 September 2022 – Due to inclement weather caused by Super Typhoon Karding, the Department of Foreign Affairs – Office of Consular Affairs (DFA-OCA in Aseana) announces the temporary suspension of operations on 26 September 2022 (Monday) in the following Consular Offices (COs) and Temporary Off-Site Passport Services (TOPS) sites:
| Consular Office | Address | Email Address |
| DFA Aseana | Parañaque City | [email protected]
[email protected] (Passport)
[email protected] (Authentication/Apostille) |
| TOPS MOA | SM Mall of Asia, Pasay City |
|
| TOPS Uptown | Lower Ground Floor, Uptown Link, Uptown Bonifacio Mall, 36th Street, 9th Ave., Taguig, Metro Manila | |
| TOPS SM City Sucat | Level 3, Building B, SM City Sucat, Parañaque City | |
| CO Angeles | 3rd Floor Marquee Mall, Pulung Maragul, Angeles City, Pampanga |
|
| TOPS Angeles | 3rd Floor, Robinsons Place Angeles, Brgy Balibago, Angeles City Pampanga | |
| CO Antipolo | 3rd Floor SM Cherry Foodarama, Marikina-Infanta Highway, Antipolo City, Rizal | [email protected] |
| CO Baguio | Upper Basement SM City Baguio Luneta Hill, Upper Session Road, Baguio City | [email protected] |
| CO Calasiao
*Suspension due to EO No. 0157 Series of 2022 issued by the Provincial Government of Pangasinan |
2F Robinsons Place Pangasinan, Brgy. San Miguel, Calasiao, Pangasinan, 2418 |
|
| CO Dasmarinas | 2nd Floor, SM City Dasmariñas, Governor’s Drive cor. Aguinaldo Highway, Brgy. Sampaloc 1, Dasmariñas City, Cavite 4114 |
|
| CO La Union
*Suspension due to EO No. 23 Series of 2022 declared by the Provincial Government of La Union |
2nd Floor, CSI Mall, Brgy Biday, City of San Fernando, La Union | [email protected]
(Passport)
[email protected] (Authentication) |
| CO Lipa | 2nd Floor Robinsons Place Lipa, JP Laurel Highway, Mataas na Lupa, Lipa City, Batangas |
|
| TOPS Lipa | 2nd Floor Former Fashion Gallery, Robinsons Place Lipa, JP Laurel Highway, Mataas na Lupa, Lipa City, Batangas | |
| CO Legazpi | 3F Pacific Mall-Legazpi, F. Imperial St., cor. Circumferential Rd., Brgy. Capantawan, Landco Business Park, Legazpi City | [email protected] |
| CO Lucena
*Suspension due to PDRRMC-Memorandum-Circular No. DHT-006 |
3F Pacific Mall-Lucena, M.L. Tagarao St., Barangay III, Lucena City |
|
| CO Malolos | 3F Malolos Central Transport Terminal and Commercial Hub by Xentro Mall, Brgy. Bulihan, Malolos City, Bulacan |
|
| TOPS Malolos | 4th Floor, Robinsons Place Malolos, Mac Arthur Highway, Sumapang Matanda Malolos City, Bulacan | |
| CO Pampanga
*Suspension due to EO NO. 28-A Series of 2022 issued by the Provincial Government of Pampanga |
2nd Floor Robinsons StarMills, City of San Fernando, Pampanga |
[email protected] (Passport)
pampanga.aut[email protected] (Authentication – CO Pampanga only) |
| TOPS Pampanga
*Suspension due to EO NO. 28-A Series of 2022 issued by the Provincial Government of Pampanga |
Robinsons Starmills Transport Terminal Lounge, Brgy. San Jose, City of San Fernando, Pampanga |
|
| TOPS Olongapo | Cinema 2, SM Downtown, Olongapo City | |
| CO Paniqui | Waltermart Paniqui, McArthur Highway, Brgy. Estacion, Paniqui, Tarlac | |
| CO Puerto Princesa | 2nd Level Robinsons Place Palawan, National Highway, Brgy. San Manuel, Puerto Princesa City 5300 | |
| CO San Nicolas | 2nd Level Robinsons Place Ilocos, Valdez Center, Barangay 1 San Francisco, San Nicolas, 2901 Ilocos Norte | |
| CO San Pablo | 2nd Floor SM City San Pablo, Riverina Residential & Commercial Estates, Maharlika Highway, Brgy. San Rafael, San Pablo City, Laguna | |
| CO Santiago | 3rd Floor Robinsons Place Santiago Maharlika Highway, Mabini, Santiago City, Isabela | |
| CO Tuguegarao
*Suspension due to EO No. 34 Series of 2022 issued by the LGU of Tuguegarao |
GF, City Hall Bldg.,Regional Government Center, Carig Sur, Tuguegarao City, Cagayan | |
| CO NCR Central | 1st Floor, Lingkod Pinoy Center, Robinsons Galleria, West Lane EDSA corner Ortigas Avenue, Quezon City | [email protected] |
| TOPS SM Aura | 3/F Southside (beside Miniso and Gourdo’s), SM Aura Premier Bonifacio Global City, Taguig | [email protected] |
| CO NCR East | 7th Floor SM Megamall Building C, EDSA cor. Julia Vargas Avenue Mandaluyong City | [email protected]
|
| TOPS North EDSA | 3/F building Annex (beside KFC), SM North Edsa, Quezon City | [email protected] |
| CO NCR North | 3rd Floor Lingkod Pinoy Center Building B, Robinsons Novaliches, Quirino Highway, Barangay Pasong Putik, Quezon City |
|
| TOPS Robinsons Novaliches | 3rd Floor Lingkod Pinoy Center Building B (beside LTO), Robinsons Novaliches, Quirino Highway, Barangay Pasong Putik, Quezon City | |
| CO NCR Northeast | Level 2, Ali Mall, Araneta City, Cubao, Quezon City | Passport Application Concerns: [email protected]
Passport Releasing Concerns: [email protected] Authentication/Apostille Concerns: [email protected] |
| TOPS Robinsons Magnolia | 4th Floor, New Wing Building, Robinsons Magnolia, Quezon City | |
| CO NCR South | 4th Floor Metro Alabang Town Center, Alabang Zapote Road, Muntinlupa City | [email protected]
[email protected] (Authentication)
|
| TOPS Las Pinas | 2/F, Food Court (across Daiso), Robinson’s Place Las Piñas, Las Piñas City |
|
| TOPS San Pedro | 3rd Floor, Robinsons Galleria South, San Pedro City, Laguna | |
| CO NCR West | 5th Floor SM City Manila
Natividad Almeda-Lopez corner A. Villegas and, San Marcelino, Ermita, Manila, Metro Manila |
[email protected]
Passport/ Authentication Releasing Concerns:
|
| TOPS SM Manila | 4th Floor SM City Manila
Natividad Almeda-Lopez corner A. Villegas and, San Marcelino, Ermita, Manila, Metro Manila |
[email protected] |
For concerns, the public may reach out to the relevant COs through the email addresses indicated in the table above.
The public is further advised of the following guidelines on rescheduling of affected appointments:
- Affected Passport applicants scheduled at the aforementioned Consular Offices may be accommodated within 30 days from their original passport application schedule.
To be accommodated, applicants must present their confirmed application packet which shows that their original schedule is on 26 September 2022.
- Applicants scheduled at affected TOPS sites will be advised of their new schedule via email.
Applicants may also refer to the email addresses of the corresponding supervising Consular Offices of TOPS sites on the table above. Applicants are advised to also check their Spam Inbox or Junk Mail for the email regarding their new schedule.
- Affected Authentication applicants with confirmed appointments at DFA-Aseana will be accommodated on the following date:
| Original Appointment Schedule | New Appointment Schedule |
| 26 September 2022 | 27 September 2022 |
An email will be sent to the concerned Authentication applicants to confirm their new appointment schedule. Please print out the new email with your new schedule and bring your documents for authentication on your new appointment date.
- Affected Authentication applicants with confirmed appointments in other COs will be accommodated within 30 days from the 26 September 2022.
Affected applicants must present their confirmed appointment packet which shows that their original schedule is on 26 September 2022.
- Releasing of Authentication Documents at Double Dragon Plaza
| Expedited Release of Authenticated Documents | |
| Original Releasing Date | Rescheduled Release Date |
| 26 September 2022 | 27 September 2022 |
| Regular Release of Authenticated Documents | |
| Original Releasing Date | Rescheduled Release Date |
| 26 September 2022 | 27 September 2022 |
| 27 September 2022 | 28 September 2022 |
| 28 September 2022 | 29 September 2022 |
Applicants may refer to their Official Receipts or Authentication Slips of the original releasing date for reference.
The Department advises the public that DFA COs and TOPS sites will strictly adhere to declarations and announcements regarding the suspension of government work made by Local Government Units. DFA also urges the public to prioritize their safety and adhere to safety and precautionary measures set in place during the typhoon.
END
