Philippine Standard Time

PUBLIC ADVISORY ON THE SUSPENSION OF OPERATION ON 13 FEB 2024

PARAÑAQUE CITY, 06 February 2024 – The Department of Foreign Affairs informs the public that consular operations in DFA Aseana are suspended on 13 February 2024, pursuant to Presidential Proclamation No. 461 dated 26 January 2024, declaring the said date as a special (non-working) day in the City of Parañaque in celebration of its 26th Cityhood of Anniversary.

Applicants for consular services with affected confirmed appointments on Tuesday, 13 February 2024, in DFA Aseana will be accommodated from Wednesday, 14 February 2024 to Thursday, 14 March 2024.

Likewise, the Passport Releasing Service Center in Double Dragon Meridian Park, Pasay City will also suspend its operations on Tuesday, 13 February 2024, and will resume operations on Wednesday, 14 February 2024.

Affected passport applicants may contact the following:

DFA Aseana: [email protected] / [email protected]

For further information regarding passport requirements please visit: https://dfa-oca.ph/passport/passport-requirements/

FOR AUTHENTICATION APPLICANTS

1.Authentication Walk-in Applications at DFA-Aseana, NCR Consular Offices (COs) and Provincial Consular Offices (COs) will be suspended on the following dates:

Date of Suspension Resumption of Office
13 February 2024 14 February 2024

 2. Releasing of Authentication Documents at Double Dragon Plaza

Applicants may refer to their Official Receipts or Authentication Slips of the releasing date and time for reference. Releasing of Authentication Documents will resume a day after the suspended date.

3. For further inquiries, please feel free to reach out through the following Consular Office’s email address:

Consular Office with Authentication Services Email address
DFA Aseana [email protected]
CO NCR West (SM Manila) [email protected]
CO NCR Northeast (Ali Mall) [email protected]
CO NCR East (SM Megamall) [email protected]
CO NCR South (Alabang Town Center) [email protected]
CO Pampanga (Robinsons StarMills) [email protected]
CO La Union (CSi Mall) [email protected]
CO Cebu (Pacific Mall Mandaue) [email protected]
CO Iloilo (Robinsons Place) [email protected]
CO Davao (SM Davao) [email protected]
CO Cagayan de Oro (SM Downtown Premier) [email protected]
CO Legazpi (Pacific Mall) [email protected]

For Passport Appointment Concerns:

(02) 8234 – 3488

For Passport, Authentication and other Consular Inquiries:

(02) 8651 – 9400

Passport Releasing Hotline:

0939-320-0569 (Smart)

Authentication Concerns Hotline:

8651-9400 loc. 2266

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