Philippine Standard Time

Public Advisory on the Suspension of Consular Operations on 25 and 26 December 2023

PARAÑAQUE CITY, 18 December 2023 – The Department of Foreign Affairs informs the public that consular operations in DFA Aseana, Consular Offices (COs), and Temporary Off-Site Passport Services (TOPS) nationwide are suspended from 25 to 26 December 2023, pursuant to Presidential Proclamation No. 90 and Proclamation No. 425 issued by the Office of the President, dated 12 December 2023.

Applicants for consular services with affected confirmed appointments on Tuesday, 26 December 2023, in DFA Aseana and Consular Offices, will be accommodated from Wednesday, 27 December 2023 to Friday, 26 January 2024.

TOPS applicants with affected confirmed appointments on Tuesday, 26 December 2023, will be accommodated at their respective Supervising Consular Offices (SCOs) from Wednesday, 27 December 2023 to Friday, 29 December 2023. TOPS applicants are instructed to follow the same time slot of their appointment.

For the list of SCOs please refer to this link:

Likewise, the Passport Releasing Service Center in Double Dragon Meridian Park, Pasay City will also suspend its operations on Tuesday, 26 December 2023, and will resume operations on Wednesday, 27 December 2023.

For more information, affected passport applicants may contact the following:

DFA Aseana: [email protected] / [email protected]

Consular Offices:

For further information regarding passport requirements please visit:


1. Authentication Walk-in Applications at DFA-Aseana, NCR Consular Offices (COs) and Provincial Consular Offices (COs) will be suspended on the following dates:

Date of Suspension Resumption of Office
26 December 2023 27 December 2023

2. Releasing of Authentication Documents at Double Dragon Plaza

Applicants may refer to their Official Receipts or Authentication Slips of the releasing date and time for reference. Releasing of Authentication Documents will resume a day after the suspended date.

3. For further inquiries, please feel free to reach out through the following Consular Office’s email address:

Consular Office with Authentication Services Email address
DFA Aseana [email protected]
CO NCR West (SM Manila) [email protected]
CO NCR Northeast (Ali Mall) [email protected]
CO NCR East (SM Megamall) [email protected]
CO NCR South (Alabang Town Center) [email protected]
CO Pampanga (Robinsons StarMills) [email protected]
CO La Union (CSi Mall) [email protected]
CO Cebu (Pacific Mall Mandaue) [email protected]
CO Iloilo (Robinsons Place) [email protected]
CO Davao (SM Davao) [email protected]
CO Cagayan de Oro (SM Downtown Premier) [email protected]

For Passport Appointment Concerns:

(02)8234 – 3488

For Passport, Authentication and other Consular Inquiries:

(02)8651 – 9400

Passport Releasing Hotline:

0939-320-0569 (Smart)

Authentication Concerns Hotline:

8651-9400 loc. 2266

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