Philippine Standard Time

Public Advisory on the Suspension of Consular Operations on 09 February 2024

PARAÑAQUE CITY, 26 January 2024 – The Department of Foreign Affairs informs the public that consular operations in DFA Aseana, Consular Offices (COs), and Temporary Off-Site Passport Services (TOPS) nationwide are suspended on 09 February 2024, pursuant to Presidential Proclamation No. 453 dated 18 January 2024, declaring said date as a special (non-working) day.

Applicants for consular services with affected confirmed appointments on Friday, 09 February 2024, in DFA Aseana and Consular Offices, will be accommodated from Monday, 12 February 2024 to Monday, 11 March 2024.

TOPS applicants with affected confirmed appointments on Friday, 09 February 2024, will be accommodated at their respective Supervising Consular Offices (SCOs) from Monday, 12 February 2024 to Monday, 11 March 2024. TOPS applicants are instructed to follow the same time slot of their appointment.

For the list of SCOs please refer to this link:
Likewise, the Passport Releasing Service Center in Double Dragon Meridian Park, Pasay City will also suspend its operations on Friday, 09 February 2024, and will resume operations on Monday, 12 February 2024.

For more information, affected passport applicants may contact the following:

DFA Aseana: [email protected] / [email protected]

Consular Offices:

For further information regarding passport requirements please visit:


1.Authentication Walk-in Applications at DFA-Aseana, NCR Consular Offices (COs) and Provincial Consular Offices (COs) will be suspended on the following dates:

Date of Suspension Resumption of Office
09 February 2024 12 February 2024

 2. Releasing of Authentication Documents at Double Dragon Plaza

Applicants may refer to their Official Receipts or Authentication Slips of the releasing date and time for reference. Releasing of Authentication Documents will resume a day after the suspended date.

3. For further inquiries, please feel free to reach out through the following Consular Office’s email address:

Consular Office with Authentication Services Email address
DFA Aseana [email protected]
CO NCR West (SM Manila) [email protected]
CO NCR Northeast (Ali Mall) [email protected]
CO NCR East (SM Megamall) [email protected]
CO NCR South (Alabang Town Center) [email protected]
CO Pampanga (Robinsons StarMills) [email protected]
CO La Union (CSi Mall) [email protected]
CO Cebu (Pacific Mall Mandaue) [email protected]
CO Iloilo (Robinsons Place) [email protected]
CO Davao (SM Davao) [email protected]
CO Cagayan de Oro (SM Downtown Premier) [email protected]
CO Legazpi (Pacific Mall) [email protected]

For Passport Appointment Concerns:

(02) 8234 – 3488

For Passport, Authentication and other Consular Inquiries:

(02) 8651 – 9400

Passport Releasing Hotline:

0939-320-0569 (Smart)

Authentication Concerns Hotline:

8651-9400 loc. 2266

All content is in the public domain unless otherwise stated.
Learn more about the Philippine government, its structure,
how government works and the people behind it.