Feedback and Complaint
FEEDBACK AND COMPLAINTS |
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How to send feedback?
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Fillout the client feedback form available at the counter. Drop the accomplished form in the designated drop box located at the front desk. Contact info: +632-8836-7763 and [email protected]. |
How to file a complaint? |
For filing of complaints, please fill out the Public Assistance and Complaints (PAC) Form and submit to the PAC Desk Officer Complaints may also be filed via email: [email protected] and/or [email protected] . Kindly provide the following information: – Name of person being complained of – Incident – Evidence For inquiries and follow-ups, clients may contact the following telephone number: +632-8836-7763 |
Contact Information of the Visa Division/Unit, Presidential Complaints Center (PCC), CSC Contact Center ng Bayan (CCB), Anti-Red Tape Authority (ARTA) |
Visa Division: [email protected] and +632-8836-7763 Presidential Complaints Center: 8888 CSC Contact Center ng Bayan: 0908-881-6565 (SMS)
Anti-Red Tape Authority: 8478-5091/ 8478-5099 |