Restricted Entry of Unvaccinated Applicants in Malls hosting DFA Consular Offices

05 January 2022 – The Department of Foreign Affairs (DFA), through the Office of Consular Affairs (OCA), informs the public that its Consular Offices (COs) and Temporary Off-Site Passport Services (TOPS) located in malls in areas where at least Alert Level 3 is raised will not be able to accommodate unvaccinated individuals, including minors, due to the restrictions imposed by their host malls barring the entry of unvaccinated persons. Consular Offices are unable to override the host malls’ security and health protocols.

The Department advises unvaccinated applicants, including minors, to first check the regulations of the relevant malls before proceeding to their appointments or have their appointments rescheduled after having been fully-vaccinated against COVID-19 or after malls and local government units have lifted the entry restriction on unvaccinated persons.

The Department requests the public’s cooperation as it strives to deliver passport services to the public while ensuring the public’s safety and health amidst the ongoing pandemic. END…