PUBLIC ADVISORY: SUSPENSION OF CONSULAR OPERATIONS
26 October 2022 – In accordance with Proclamation No. 79 of the Office of the President declaring 31 October 2022 as Special Non-Working Day, the Department of Foreign Affairs – Office of Consular Affairs (DFA-OCA) announces the temporary suspension of operations on Monday, 31 October 2022 in all Consular Offices (COs) and Temporary Off-Site Passport Services (TOPS) sites.
The public is further advised of the following guidelines on rescheduling of affected appointments:
- Affected Passport applicants scheduled at the Consular Offices (COs) and Temporary Off-site Passport Services (TOPS) will be accommodated on the following date:
Original Appointment Schedule | New Appointment Schedule |
31 October 2022 | 02 November 2022 |
To be accommodated, applicants must present their confirmed application packet which shows that their original schedule is on 31 October 2022.
In case the applicants are not available on the said rescheduled date, they may be accommodated at the Consular Offices and TOPS within 30 days of the reschedule date.
- Affected Authentication applicants with confirmed appointments at DFA-Aseana will be accommodated on the following date:
Original Appointment Schedule | New Appointment Schedule |
31 October 2022 | 02 November 2022 |
An email will be sent to the concerned Authentication applicants to confirm their new appointment schedule. Please print out the new email with your new schedule and bring your documents for authentication on your new appointment date.
- Affected Authentication applicants with confirmed appointments in other COs will be accommodated within 30 days from the 31 October 2022.
Affected applicants must present their confirmed appointment packet which shows that their original schedule is on 31 October 2022.
For concerns, applicants may reach out to the relevant COs through the contact details below:
Office | Address | Email Address |
DFA Aseana | Parañaque City | [email protected]
[email protected] (Passport)
[email protected] (Authentication/Apostille) |
TOPS MOA | SM Mall of Asia, Pasay City |
|
TOPS Uptown Mall | Lower Ground Floor, Uptown Link, Uptown Bonifacio Mall, 36th Street, 9th Ave., Taguig, Metro Manila | |
TOPS SM City Sucat | Level 3, Building B, SM City Sucat, Parañaque City | |
CO Angeles | 3F MarQuee Mall Pulung Maragul Angeles City | [email protected] |
TOPS Angeles | 3rd Floor, Robinson’s Place Angeles, Barangay Balibago, Angeles City, 2009 | [email protected] |
CO Antipolo | 3F SM Cherry, Marikina-Infanta Highway, Mayamot, Antipolo City, Rizal | [email protected]
|
CO Bacolod | 3rd Level Robinsons Place Bacolod, Brgy. Mandalangan, Bacolod City | [email protected] |
TOPS Bacolod | 3rd Level Robinsons Place Bacolod, Brgy. Mandalangan, Bacolod City | [email protected] |
CO Baguio | Upper Basement, SM Baguio, Luneta Hill, Baguio City | Passport (Application and Releasing Concerns) :[email protected]
Assistance to Nationals: [email protected] Courtesy Lane Requests: [email protected]
|
CO Butuan | 3rd Level, Robinsons Mall, J. C. Aquino Avenue, Butuan CIty | [email protected]
|
CO Cagayan de Oro | 5th Floor SM Downtown Premier, Claro M. Recto Avenue
Cagayan de Oro City, Misamis Oriental |
[email protected]
|
TOPS Cagayan de Oro | 3rd Floor SM Downtown Premier, Claro M. Recto Avenue
Cagayan de Oro City, Misamis Oriental |
[email protected] |
CO Calasiao | 2F Robinsons Place-Pangasinan, Brgy. San Miguel, Calasiao, Pangasinan, 2418 | [email protected] |
CO Cebu | 4th Level, Pacific Mall-Metro Mandaue, U.N. Avenue Cor. M.C. Briones St., Estancia, Mandaue City, Cebu | [email protected] |
TOPS Seaside Cebu | 3F Mountain Wing (Beside Lyric), SM Seaside Cebu, South Coastal Rd, Cebu City, Cebu | [email protected]
|
CO Clarin | Clarin Town Center, Clarin Misamis Occidental | [email protected] |
CO Dasmariñas | 2nd Floor, SM City Dasmariñas, Governor’s Drive cor. Aguinaldo Highway, Brgy. Sampaloc 1, Dasmariñas City, Cavite 4114 | [email protected] / [email protected] |
CO Davao | 3F SM City Davao, Quimpo Blvd., Ecoland, Davao City | [email protected] |
TOPS Davao (SM Lanang Premier) | 2F Cinema Area, SM Lanang Premier, J.P. Laurel Avenue, Davao City | [email protected] |
CO Dumaguete | 2F Robinson’s Place South Road, Calidangan, Dumaguete City 6200 | [email protected] |
CO General Santos | GF Robinsons Place GenSan, Jose Catolico Sr. Ave. Lagao General Santos City | [email protected] |
CO Iloilo | 3F Robinsons Place Iloilo Quezon Wing, cor. Ledesma-Mabini Sts., Iloilo City 5000 | [email protected]
Client Concerns: [email protected] |
TOPS Iloilo | 3F Robinsons Place Iloilo Quezon Wing, cor. Ledesma-Mabini Sts., Iloilo City 5000 | [email protected]
Client Concerns: [email protected]
|
CO Kidapawan | Alim Street, Brgy. Poblacion, Kidapawan City | [email protected]
|
CO La Union | 2nd Floor, CSI Mall, Brgy. Biday,
City of San Fernando, La Union |
Official Email: [email protected]
Passport Application Concerns: [email protected] Apostille Application Concerns: [email protected] |
CO Legazpi | 3F Pacific Mall-Legazpi, F. Imperial St., cor. Circumferential Rd., Brgy. Capantawan, Landco Business Park Legazpi City | [email protected] |
CO Lipa | 2F Robinsons Place-Lipa, JP Laurel Highway, Mataas na Lupa, Lipa City, Batangas | [email protected].gov.ph |
TOPS Lipa | 2nd Floor Former Fashion Gallery, Robinsons Place Lipa, JP Laurel Highway, Mataas na Lupa, Lipa City, Batangas | [email protected] |
CO Lucena | 3F Pacific Mall-Lucena, M.L. Tagarao St., Barangay III, Lucena City | [email protected] |
CO Malolos | 3F Malolos Central Transport Terminal and Commercial Hub by Xentro Mall, Brgy. Bulihan, Malolos City, Bulacan | [email protected] |
TOPS Malolos | 4th Floor, Robinsons Place Malolos, Mac Arthur Highway, Sumapang Matanda Malolos City, Bulacan | [email protected] |
CO Pampanga | 2F Robinsons StarMills City of San Fernando, Pampanga | [email protected] |
TOPS PAMPANGA | Robinsons Starmills Transport Terminal Lounge, Brgy. San Jose, City of San Fernando, Pampanga | [email protected] |
TOPS Olongapo | Cinema 2 SM City, Olongapo Downtown, Olongapo City | [email protected] |
CO Paniqui | Waltermart Paniqui, McArthur Highway, Brgy. Estacion, Paniqui, Tarlac | [email protected] |
CO Puerto Princesa | 2nd Level Robinsons Place Palawan, National Highway, Brgy. San Manuel, Puerto Princesa City 5300 | [email protected] |
CO San Nicolas | 2nd Level Robinsons Place Ilocos, Valdez Center, Barangay 1 San Francisco, San Nicolas, 2901 Ilocos Norte | [email protected] |
CO San Pablo | 2F SM City San Pablo, Riverina Residential & Commercial Estates, Maharlika Highway, Brgy. San Rafael, San Pablo City, Laguna | [email protected]
|
CO Santiago | 3/F Robinsons Place, Mabini, Santiago City, Isabela | [email protected] |
CO Tacloban | 3rd Level, Robinsons North Tacloban, Abucay, Tacloban City | [email protected] |
CO Tagum | 4th Floor, Gaisano Mall of Tagum, National Highway, Briz District, Tagum City | [email protected] |
CO Tuguegarao | GF, City Hall Bldg.,Regional Government Center, Carig Sur, Tuguegarao City, Cagayan. | [email protected] |
CO Zamboanga | 2nd & 3rd Floors, BG Building, Veterans Avenue, Zamboanga City | [email protected] |
CO NCR Central | 1st Floor, Lingkod Pinoy Center, Robinsons Galleria, West Lane EDSA corner Ortigas Avenue, Quezon City | [email protected] |
TOPS Aura | 3/F Southside (beside Miniso and Gourdo’s), SM Aura Premier Bonifacio Global City, Taguig | [email protected] |
CO NCR East |
7th Floor SM Megamall Building C, EDSA cor. Julia Vargas Avenue Mandaluyong City | Official Email Address:
For Passport Concerns:
For Courtesy Lane Concerns:
For Passport Releasing Concerns:
For Authentication Concerns: |
TOPS North EDSA | Interior Zone Bldg, (near Pet Express) SM North Edsa, Quezon City | [email protected] |
CO NCR North | 3rd Floor Lingkod Pinoy Center Building B, Robinsons Novaliches, Quirino Highway, Barangay Pasong Putik, Quezon City | [email protected] |
TOPS Robinsons Novaliches | 3rd Floor Lingkod Pinoy Center Building B (beside LTO), Robinsons Novaliches, Quirino Highway, Barangay Pasong Putik, Quezon City | [email protected] |
CO NCR Northeast | Level 2, Ali Mall, Araneta City, Cubao, Quezon City | [email protected] [email protected][email protected] |
TOPS Robinsons Magnolia | 4th Floor, New Wing Building, Robinsons Magnolia, Quezon City | [email protected] |
CO NCR South | 4th Floor Metro Alabang Town Center, Alabang Zapote Road, Muntinlupa City | [email protected]
Passport Releasing: Passport Processing: Authentication/Apostille: |
TOPS Robinsons Las Piñas | 2/F, Food Court (across Daiso), Robinson’s Place Las Piñas, Las Piñas City | [email protected] |
TOPS San Pedro Laguna | 3rd Floor, Robinsons Galleria South, San Pedro City, Laguna | [email protected] |
CO NCR West | 5th Floor SM City Manila
Natividad Almeda-Lopez corner A. Villegas and, San Marcelino, Ermita, Manila, Metro Manila |
[email protected] |
TOPS SM Manila | 4th Floor SM City Manila
Natividad Almeda-Lopez corner A. Villegas and, San Marcelino, Ermita, Manila, Metro Manila |
[email protected] |
END