Public Advisory: Suspension of consular operations in areas Affected by Typhoon Florita
23 August 2022 – Following the declaration of suspension of government work by the Office of the President through Memorandum Circular No. 05 due to inclement weather caused by Typhoon Florita, the Department of Foreign Affairs – Office of Consular Affairs (DFA-OCA in Aseana) announces the temporary suspension of operations from 23-24 August 2022 in the following Consular Offices (COs) and Temporary Off-Site Passport Services (TOPS) sites:
Consular Office | Address | Email Address |
DFA Aseana | Parañaque City | [email protected] [email protected] (Passport) [email protected] (Authentication/Apostille) |
TOPS MOA | SM Mall of Asia, Pasay City | [email protected] |
TOPS Newport | Newport Mall, Pasay City | [email protected] |
TOPS Uptown | Uptown Mall, Bonifacio Global City | [email protected] |
CO NCR Central | Lingkod Pinoy Center, Robinsons Galleria | [email protected] |
TOPS Aura | SM Aura Premier Bonifacio Global City | [email protected] |
CO NCR East | SM Megamall, Madaluyong City | [email protected] [email protected] [email protected] [email protected] (Authentication) |
TOPS North EDSA | SM North Edsa, Quezon City | [email protected] [email protected] [email protected] |
CO NCR North | Lingkod Pinoy Center Building B, Robinsons Novaliches | [email protected] |
TOPS Robinsons Novaliches | Lingkod Pinoy Center Building B (beside LTO), Robinsons Novaliches | [email protected] |
CO NCR Northeast | Ali Mall, Araneta City | [email protected] [email protected] [email protected] (Authentication) |
TOPS Robinsons Magnolia | Robinsons Magnolia, Quezon City | [email protected] [email protected] |
CO NCR South | Metro Alabang Town Center, Alabang | [email protected] [email protected] |
TOPS Robinsons Las Piñas | Robinson’s Place Las Piñas | [email protected] [email protected] |
TOPS San Pedro Laguna | Robinsons Galleria South, San Pedro City | [email protected] [email protected] |
CO NCR West | 5th Floor SM City Manila | [email protected] |
TOPS SM Manila | 4th Floor SM City Manila | [email protected] |
CO Antipolo | SM Cherry, Antipolo City | [email protected] [email protected] |
CO Calasiao *Suspension due to E.O.. 86, Series of 2022 issued by Pangasinan LGU |
Robinsons Place Pangasinan | [email protected] [email protected] |
CO Dasmariñas | SM City Damariñas, Cavite | [email protected] [email protected] |
CO La Union *suspension due to E.O. 19, Series of 2022 issued by La Union LGU |
CSI Mall, La Union | [email protected] [email protected] [email protected] (Authentication) |
CO Malolos | Malolos Central Transport Terminal and Commercial Hub, Malolos City | [email protected] [email protected] |
TOPS Malolos | Robinsons Place Malolos | [email protected] [email protected] |
CO Pampanga | 2F Robinsons Starmills | [email protected] [email protected] |
TOPS Pampanga | Robinsons Starmills Transport Terminal Lounge | [email protected] [email protected] |
CO San Pablo | SM San Pablo, Laguna | [email protected] [email protected] |
TOPS Olongapo | SM City Olongapo Downtown, Zambales | [email protected] |
For concerns, the public may reach out to the relevant COs through the email addresses indicated in the table above.
The public is further advised of the following guidelines on rescheduling of affected appointments:
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Affected Passport applicants scheduled at the aforementioned Consular Offices may be accommodated within 30 days from their original passport application schedule.
To be accommodated, applicants must present their confirmed application packet which shows that their original schedule is on either 23 or 24 August 2022.
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Applicants scheduled at affected TOPS sites will be advised of their new schedule via email. Applicants may refer to the email addresses of the corresponding supervising Consular Offices of TOPS sites on the table above.
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Affected Authentication applicants with confirmed appointments at DFA-Aseana will be accommodated on the following dates:
Original Appointment Schedule Reappointment Date 23 August 2022
24 August 202225 August 2022 An email will be sent to the concerned Authentication applicants to confirm their new appointment schedule. Please print out the new email with your new schedule and bring your documents for authentication on your new appointment date.
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Affected Authentication applicants with confirmed appointments in other COs will be accommodated within 30 days from the 23 or 24 August 2022.
Affected applicants must present their confirmed appointment packet which shows that their original schedule is on either 23 or 24 August 2022.
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Releasing of Authentication Documents at Double Dragon Plaza
Expedited Release of Documents Original Releasing Date Rescheduled Release Date 24 August 2022 25 August 2022 Regular Release of Documents Original Releasing Date Rescheduled Release Date 24 August 2022 25 August 2022 25 August 2022 26 August 2022 26 August 2022 30 August 2022
Applicants may refer to their Official Receipts or Authentication Slips of the original releasing date for reference.
The Department advises the public that DFA COs and TOPS sites will strictly adhere to declarations and announcements regarding the suspension of government work made by Local Government Units. DFA also urges the public to prioritize their safety and adhere to safety and precautionary measures set in place during the typhoon. END