PUBLIC ADVISORY ON THE SUSPENSION OF OPERATIONS OF THE OFFICE OF CONSULAR AFFAIRS ON 24 February 2023

PARAÑAQUE CITY, 23 FEBRUARY 2023 – The public is informed that operations in DFA Aseana, all Consular Offices and Temporary Off-Site Passport Services (TOPS) throughout the country are suspended on 24 February 2023, pursuant to Proclamation no. 167 by the Office of the President declaring the said date as a Special Non-Working Holiday.

Applicants for consular services with confirmed appointments in DFA Aseana, Consular Offices and TOPS sites will be accommodated from Monday, 27 February 2023 to Monday, 27 March 2023.

TOPS applicants will be accommodated at their respective Supervising Consular Offices (SCOs) from Monday, 27 February 2023 to Monday, 27 March 2023. TOPS applicants are advised to follow the same time slot of their appointment. For the list of SCOs please refer to this link: https://dfa-oca.ph/transparency-seal/directory-of-temporary-off-site-passport-service-tops/ 

Likewise, the Passport Releasing Service Center in Double Dragon Meridian Park, Pasay City will also be closed tomorrow, Friday, 24 February 2023 and will resume operations on Monday, 27 February 2023.
 

For more information, affected passport applicants may contact the following:

DFA Aseana: [email protected] / [email protected] 

Consular Offices: https://dfa-oca.ph/transparency-seal/directory-of-consular-offices-co/ 

For further information regarding passport requirements please visit: https://dfa-oca.ph/passport/passport-requirements/ 

FOR AUTHENTICATION APPLICANTS

• Affected Authentication applicants with confirmed appointments at DFA-Aseana will be accommodate on the following date:

Affected applicants must present their confirmed appointment packet which shows that their original schedule is on 24 February 2023.

• Affected Authentication applicants with confirmed appointments in other Consular Offices (COs) will be accommodated within 30 days from 27 February 2023.

Affected applicants must present their confirmed appointment packet which shows that their original schedule is on 24 February 2023.

• Releasing of Authentication Documents at Double Dragon Plaza

Applicants may refer to their Official Receipts or Authentication Slips of the original releasing date for reference.

• For further inquiries, please feel free to reach out through the following Consular Office’s email address:

For Passport Appointment Concerns:

(02)8234 – 3488

For Passport, Authentication and other Consular Inquiries:

(02)8651 – 9400

Passport Releasing Hotline:

0939-320-0569 (Smart)

Authentication Concerns Hotline:

8651-9400 loc. 2266