Philippine Standard Time

Public Advisory on the Suspension of Operations due to Proclamation No. 201 by the Office of the President in Observance of Eid’/ Fitr (Feast of Ramadhan)

PARANAQUE CITY, 17 APRIL 2023 – The public is informed that operations in DFA Aseana, all Consular Offices, and Temporary Off-Site Passport Services (TOPS) throughout the country are suspended on Friday, 21 April 2023, pursuant to Proclamation No. 201 issued by the Office of the President, declaring said date as a regular holiday in observance of Eid‘/ Fitr (Feast of Ramadhan).

Applicants for consular services with affected confirmed appointments in DFA Aseana, Consular Offices, and TOPS sites will be accommodated from Monday, 24 April 2023 to Wednesday, 24 May 2023.

TOPS applicants will be accommodated at their respective Supervising Consular Offices (SCOs) from Monday, 24 April 2023 to Wednesday, 24 May 2023. TOPS applicants are instructed to follow the same time slot of their appointment. For the list of SCOs please refer to this link:

Likewise, the Passport Releasing Service Center in Double Dragon Meridian Park, Pasay City will also be closed on Friday, 21 April 2023 and will resume operations on Monday, 24 April 2023.

For more information, affected passport applicants may contact the following:

DFA Aseana: [email protected] / [email protected]

Consular Offices:

For further information regarding passport requirements please visit:

  1. Affected Authentication Walk-In applicants at DFA-Aseana and other Consular Offices (COs) will be accommodated on 24 April 2023 onwards.
  2. Releasing of Authentication Documents at Double Dragon Plaza


Regular Release of Authenticated Documents
Original Releasing Date Reschedule Release Date
21 April 2023 20 April 2023

Applicants may refer to the Official Receipts or Authentication Slips of the original releasing date for reference.

3. For further inquiries, please feel free to reach out through the following Consular Office’s email address: 

Consular Office

DFA Aseana [email protected]
CO NCR West [email protected]
CO NCR Northeast [email protected]
CO NCR South [email protected]
CO Pampanga [email protected]
CO La Union [email protected]
CO Cebu [email protected]
CO lloilo [email protected]
CO Davao [email protected]
CO Cagayan de Oro [email protected]

For Passport Appointment Concerns: (02)8234 – 3488

For Passport, Authentication and other Consular Inquiries: (02)8651 – 9400

Passport Releasing Hotline: 0939-320-0569 (Smart)

Authentication Concerns Hotline: 8651-9400 Ioc. 2266

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