Philippine Standard Time

Public Advisory: On the Ongoing System Upgrade for the Online Passport Appointments

6 July 2020 – The Department of Foreign Affairs Office of Consular Affairs informs the public that confirmation emails for passport appointments may be delayed due to an ongoing system upgrade.


Applicants who have paid for their passport appointment are advised to wait 24 hours to receive their application packet and to check their spam folders should the application packet not appear in their inbox. If no email was received, applicants are advised to immediately call 8234 – 3488.


Applicants who still have not received their application packet in time for their passport appointment must bring the original receipt of their payment and present this for verification at the Consular Office where the appointment was made.


The DFA appreciates the continued cooperation and understanding of the public as we work on upgrading our systems.


To keep up to date on the latest news and advisories, please visit the consular website at, the official DFA Facebook page at or the official DFA Twitter at END

All content is in the public domain unless otherwise stated.
Learn more about the Philippine government, its structure,
how government works and the people behind it.