Philippine Standard Time

Public Advisory: Continued Temporary Suspension of Operations in the DFA from Regions I, II, III, IV, V, CAR and NCR due to Typhoon Ulysses

13 November 2020 – The Department of Foreign Affairs (DFA) informs the public that the Office of Consular Affairs in Aseana, Parañaque City (OCA-Aseana), and its consular offices in the following areas will remain closed on 13 November 2020 due to inclement weather brought by Typhoon Ulysses, in line with pronouncements of the Office of the President.


– Region II

– Region III


– Region V – Cordillera Autonomous Region (CAR), and

– National Capital Region


These offices will resume their regular operations on Monday, 16 November 2020, unless otherwise advised.


Affected applicants with confirmed appointments who are unable to avail of consular services due to the suspension of operations must secure another appointment by emailing the office where they secured their appointments with the following information:


– Name

– Date of birth

– Original appointment date and time

– Preferred date and time of new appointment


The preferred new appointments may be requested on any working day (Monday to Friday) from 16 November to 16 December 2020 during the regular operation hours of the affected offices.


If the appointment was booked at the Office of Consular Affairs in Aseana, Parañaque City (OCA-Aseana), the email requesting for a new appointment should be sent to:


– passport appointment: [email protected]

– authentication appointment: [email protected]

– civil registry matters (Report of Birth/Marriage/Death): [email protected]


If the appointment was booked at one of the affected consular offices, the email should be sent to their respective email addresses listed in the DFA Consular Offices directory at


Applicants who need an emergency or urgent consular service may contact these offices by email. END

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